At The Orange Bloom, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.theorangebloom.com (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information includes:
Your name
Shipping and billing address
Phone number
Email address
Payment details (processed securely through third-party gateways)
Purchase history
Non-Personal Information includes:
Browser type
Device type
IP address
Pages visited
Time spent on the site
Referring URLs
This information is collected when you:
Place an order
Sign up or Subscribe to our communications such as a newsletter
Contact us via email or WhatsApp
Browse the Site
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your order status
Respond to inquiries or support requests
Improve our website, products, and services
Send promotional emails (only if you opt-in)
Prevent fraudulent transactions and maintain site security
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We may share your personal information with trusted third-party service providers who help us operate our business. These include:
Payment processors
Shipping and logistics partners
Analytics and marketing services
These partners are required to maintain the confidentiality and security of your data and are authorized to use it only for the services we request.
We may also disclose your information if required by law or to protect our rights or the safety of our users.
4. Cookies and Tracking Technologies
We use cookies to:
Remember your preferences and shopping cart
Understand site traffic and usage patterns
Provide a more personalized experience
You can choose to disable cookies in your browser settings. However, some features of the Site may not function properly without them.
5. Data Security
We take your data security seriously and use appropriate technical and organizational measures to protect your personal information. While we follow best practices, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request a copy of your data
To exercise any of these rights, please email us at hello@theorangebloom.com.
